Terms & Conditions

DISCOUNTS

  • Stay at any two of our lodges in one circuit and receive a special discount on the total invoice.
  • Stay at Primate Lodge and Elephant Plains Lodge in one circuit  and receive 5% discount on the total invoice for each lodge
  • Stay for 3nights at any of our lodges and receive 40% discount on the 3rd night
  • Stay for 4nights or 5nights at any of our lodges and receive 50% discount on the 4th night or 5th night

CHILD POLICY

  • Children below 3 years stay free of charge
  • Children aged 3-12 years pay 50% of the adult rate when sharing room with either 1 or 2 adults
  • Age limit of 8 years for Primate Lodge Kibale and Elephant Plains Lodge

GENERAL INFORMATION

  • Prices are in United States Dollars (USD)
  • Prices are PER PERSON PER NIGHT
  • Prices are subject to change without notice.

BOOKING TERMS & CONDITIONS

  • A deposit payment of 25% of invoice amount is required to confirm a booking
  • Balance is required at least 35 days before the date of accommodation.
  • The booking office reserves the right to cancel bookings not paid for within this period.
  • The management reserves the right to release the rooms on non-arrival of guests after 06.00 pm unless prior notification is received of planned late arrival.
  • No bookings may be re-assigned except with written acceptance of the booking office.

CANCELLATION POLICY

Bookings are considered cancelled only when received in writing by the Central Reservations Officer.
The following cancellation charges apply to reservations at our lodges:

  • 35-25 days prior to arrival: 10% charge     
  • 24-10 days prior to arrival: 25% charge     
  • 09-03 days prior to arrival: 50% charge     
  • 48 hours or less prior to arrival: 100% cancellation fees/no show/full charge    

To cancel a booking, kindly send your request to [email protected]

LODGES RESERVATIONS

For enquiries and bookings, please contact our Central Reservations Office in Kampala:
Uganda Lodges Limited.
Mutungo Hill, Plot 1001, Block 243, Biina Road,
Kampala, UGANDA
Tel: +256 (0)393 267 153 / (0)701-426 368 / (0)772-426 368
Email:  [email protected]
Web:  www.ugandalodges.com